nD
nokulunga D
1 reviews | Active since Dec 2017
21 Feb 2022, 08:24
Unprofessional
YESTERDAY I GOT DEBIT ORDER NOTIFICATION WHERE MY PREMIUM HAS INCREASED AND THE WHEN I CALL THE CALL CENTRE IM ADVISED THEY DOING ANNUAL REVIEW ANYTHING WE BUY OR PURCHASE HAVE INCREASED BECAUSE OF THE RATE , DONT KNOW WHERE THEY GOT THAT CZ THESE IS A MONTH TO MONTH SERVICE NOT A LOAN AND EVEN IF THAT WAS THE CASE NO COMMUNICATION WAS SENT TO ME THEY ARE UNPROFFESIONAL AND I WILL NOT BE CONTINUE WITH THE SERVICE. THE NERVE TO EVEN INCREASE MY ACESS
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
21 Feb 2022, 15:31Hi Nokulunga,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply21 Feb 2022, 15:31
Official
Hi Nokulunga,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
nD
nokulunga D's updateReviewer Update
21 Feb 2022, 15:50I called this morning was advised an email will be sent to me that was advising that they will increase my instalment till now dololo I called around 08:10am I'm still waiting FOR THE EMAIL
nD
nokulunga D's update21 Feb 2022, 15:50
Reviewer Update
I called this morning was advised an email will be sent to me that was advising that they will increase my instalment till now dololo I called around 08:10am I'm still waiting FOR THE EMAIL
Budget Insurance's replyOfficial
22 Feb 2022, 09:02Hi Nokulunga,
We have escalated your matter to our team.
They will be in contact withy you to assist.
Kind Regards,
The Budget Team
We have escalated your matter to our team.
They will be in contact withy you to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply22 Feb 2022, 09:02
Official
Hi Nokulunga,
We have escalated your matter to our team.
They will be in contact withy you to assist.
Kind Regards,
The Budget Team
We have escalated your matter to our team.
They will be in contact withy you to assist.
Kind Regards,
The Budget Team