CS
Caroline Shibambu-Nkuna
1 reviews | Active since Oct 2021
04 Jan 2024, 16:05
Unpaid client premium
I am not happy with the way budget is dealing with reversal of the premium for the Vehicle which was removed from the policy. A vehicle was removed on the 8 of December and money never reversed. I called and I was told it will be paid back into my back account on the 28 December. Date has come and gone and now I’m being told it will be paid on the 9th January. Someone must action this a payback my money.
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Replies (2)
Budget Insurance's replyOfficial
04 Jan 2024, 16:07Hi Caroline,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply04 Jan 2024, 16:07
Official
Hi Caroline,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
CS
Caroline Shibambu-Nkuna's updateReviewer Update
04 Jan 2024, 16:44I don’t need any discussion, I have been doing follow up all I request is for money to be paid back into my account as as possible. Nothing to be discussed
CS
Caroline Shibambu-Nkuna's update04 Jan 2024, 16:44
Reviewer Update
I don’t need any discussion, I have been doing follow up all I request is for money to be paid back into my account as as possible. Nothing to be discussed