Unpaid claim

This is the most ****ty insurance company on earth i hate this name and company ill never rever it ever!!!! We had an accident with our car and we have put in a claim the onpy reas9n why they didnt pay out is because we reversed the money that went off the 25th where our contract clearly say they will take there money on every last day of the month we have been claim free for over 10years and never had an accident or claimed anything now that we have put in a claim they wont pay out all that they want is your money **** the saying we have payed out over 1million rand what the **** dont fool yoursepf budget you suck and i hope you sleep well at night because where you are going you'll burn ****ers!!!!! And now we have to pay for everything and we have been paying them to cover us really your a bad bad bad real bad company!!!!! Harry Gouws