KG
Khumo G
1 reviews | Active since May 2019
23 Feb 2021, 11:32
********ly debit
I have cancelled my car insurance policy with budget insurance but the keep on debiting my bank account. I have sent them numerious emails but they just keep on debiting my account, can you please assist me on that regard? I cant afford the policy hence i have cancelled.
Helpful (0)
Replies (5)0
Replies (5)
Budget Insurance's replyOfficial
23 Feb 2021, 11:47Hi Khumo,
Please be advised that your policy is still active, however, we will arrange for our team to contact you and assist.
Kind Regards,
The Budget Team
Please be advised that your policy is still active, however, we will arrange for our team to contact you and assist.
Kind Regards,
The Budget Team
Budget Insurance's reply23 Feb 2021, 11:47
Official
Hi Khumo,
Please be advised that your policy is still active, however, we will arrange for our team to contact you and assist.
Kind Regards,
The Budget Team
Please be advised that your policy is still active, however, we will arrange for our team to contact you and assist.
Kind Regards,
The Budget Team
KG
Khumo G's updateReviewer Update
23 Feb 2021, 11:57Good day,
One of your team member called me and asked me why i reversed the payment and i told her i have sent numerious emails cancelling my policy but she wasw not interested to assist me on that regard, I will appreciate it if my policy will be cancelled wit immediate effect. I have also receive an sms from budget saying the will debit my account 3 days prior my debit date. PLEASE DO NOT DEBIT MY ACCOUNT!!!!
One of your team member called me and asked me why i reversed the payment and i told her i have sent numerious emails cancelling my policy but she wasw not interested to assist me on that regard, I will appreciate it if my policy will be cancelled wit immediate effect. I have also receive an sms from budget saying the will debit my account 3 days prior my debit date. PLEASE DO NOT DEBIT MY ACCOUNT!!!!
KG
Khumo G's update23 Feb 2021, 11:57
Reviewer Update
Good day,
One of your team member called me and asked me why i reversed the payment and i told her i have sent numerious emails cancelling my policy but she wasw not interested to assist me on that regard, I will appreciate it if my policy will be cancelled wit immediate effect. I have also receive an sms from budget saying the will debit my account 3 days prior my debit date. PLEASE DO NOT DEBIT MY ACCOUNT!!!!
One of your team member called me and asked me why i reversed the payment and i told her i have sent numerious emails cancelling my policy but she wasw not interested to assist me on that regard, I will appreciate it if my policy will be cancelled wit immediate effect. I have also receive an sms from budget saying the will debit my account 3 days prior my debit date. PLEASE DO NOT DEBIT MY ACCOUNT!!!!
Budget Insurance's replyOfficial
23 Feb 2021, 13:09Hi Khumo,
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply23 Feb 2021, 13:09
Official
Hi Khumo,
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
KG
Khumo G's updateReviewer Update
24 Feb 2021, 08:14Morning,
Your team never contacted me as promised. This morning when i woke up i saw a message from budget and to my surprise i saw that you have debited my account at 04:00am after pleading with you not to. its this how you do business
Your team never contacted me as promised. This morning when i woke up i saw a message from budget and to my surprise i saw that you have debited my account at 04:00am after pleading with you not to. its this how you do business
KG
Khumo G's update24 Feb 2021, 08:14
Reviewer Update
Morning,
Your team never contacted me as promised. This morning when i woke up i saw a message from budget and to my surprise i saw that you have debited my account at 04:00am after pleading with you not to. its this how you do business
Your team never contacted me as promised. This morning when i woke up i saw a message from budget and to my surprise i saw that you have debited my account at 04:00am after pleading with you not to. its this how you do business
Budget Insurance's replyOfficial
24 Feb 2021, 10:19We would like to apologize for this, we will follow up with our team.
Kind Regards,
The Budget Team
Kind Regards,
The Budget Team
Budget Insurance's reply24 Feb 2021, 10:19
Official
We would like to apologize for this, we will follow up with our team.
Kind Regards,
The Budget Team
Kind Regards,
The Budget Team