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francois O
1 reviews | Active since Oct 2015
09 Mar 2022, 09:19
******** debit order off of my account from Budget Insurance.
I had a debit order go off of my account. A vehicle I don't even own, an amount of R2280.09 . don't they do all the credit checks in order to know the person who they are dealing with. Wrong details to wrong banking details. Does that not give you a red flag.? now the debit order went off. My money and they will do some investigation 2 to 3 days. ********** acts. does the company not have processes in place to prevent ********** actions like this. i want to know who, and the dealer where this originated from. how did they get my information.????? to do this ******** act.
Helpful (0)
Replies (6)0
Replies (6)
Budget Insurance's replyOfficial
09 Mar 2022, 09:55Hi Francois,
We acknowledge receipt of your complaint.
We have escalated this to the relevant team and they will be in contact with you.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
We have escalated this to the relevant team and they will be in contact with you.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply09 Mar 2022, 09:55
Official
Hi Francois,
We acknowledge receipt of your complaint.
We have escalated this to the relevant team and they will be in contact with you.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
We have escalated this to the relevant team and they will be in contact with you.
Kind Regards,
The Budget Insurance Team
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francois O's updateReviewer Update
09 Mar 2022, 14:29Good Day,
Thanks for your reply. Sure you will be on top of this. I can just not understand how this can happen. if and when you do credit checks on people. this is highly impossible. This can be used to improve your system. My contact details used was incorrect. This is really shocking that this is what we deal with. I will be going to BMW Boksburg to get the details of this individual would like to meet him.
Thanks for your reply and help with regards to this matter.
I am highly upset but i should also understand that you worked with the information given to you.
But this shows that your organization has room for improvement.
Again, many thanks.
Kind regards.
Francois.
Thanks for your reply. Sure you will be on top of this. I can just not understand how this can happen. if and when you do credit checks on people. this is highly impossible. This can be used to improve your system. My contact details used was incorrect. This is really shocking that this is what we deal with. I will be going to BMW Boksburg to get the details of this individual would like to meet him.
Thanks for your reply and help with regards to this matter.
I am highly upset but i should also understand that you worked with the information given to you.
But this shows that your organization has room for improvement.
Again, many thanks.
Kind regards.
Francois.
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francois O's update09 Mar 2022, 14:29
Reviewer Update
Good Day,
Thanks for your reply. Sure you will be on top of this. I can just not understand how this can happen. if and when you do credit checks on people. this is highly impossible. This can be used to improve your system. My contact details used was incorrect. This is really shocking that this is what we deal with. I will be going to BMW Boksburg to get the details of this individual would like to meet him.
Thanks for your reply and help with regards to this matter.
I am highly upset but i should also understand that you worked with the information given to you.
But this shows that your organization has room for improvement.
Again, many thanks.
Kind regards.
Francois.
Thanks for your reply. Sure you will be on top of this. I can just not understand how this can happen. if and when you do credit checks on people. this is highly impossible. This can be used to improve your system. My contact details used was incorrect. This is really shocking that this is what we deal with. I will be going to BMW Boksburg to get the details of this individual would like to meet him.
Thanks for your reply and help with regards to this matter.
I am highly upset but i should also understand that you worked with the information given to you.
But this shows that your organization has room for improvement.
Again, many thanks.
Kind regards.
Francois.
Budget Insurance's replyOfficial
09 Mar 2022, 15:39Hi Francois
Thank you for suggestions, we will definitely forward this to the relevant department to look into.
Kind Regards,
The Budget Team
Thank you for suggestions, we will definitely forward this to the relevant department to look into.
Kind Regards,
The Budget Team
Budget Insurance's reply09 Mar 2022, 15:39
Official
Hi Francois
Thank you for suggestions, we will definitely forward this to the relevant department to look into.
Kind Regards,
The Budget Team
Thank you for suggestions, we will definitely forward this to the relevant department to look into.
Kind Regards,
The Budget Team
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francois O's updateReviewer Update
10 Mar 2022, 07:19Good day Budget team,
I am unhappy to say that there was yet another debit order off of my account.
I HAVE NO insurance with you please stop all debit orders.
This is getting out of hand.
After logging a call. You knowing that it is **********. But i get more debit orders off of my account.
How does this work.??
Now i have to phone in again.???
I am unhappy to say that there was yet another debit order off of my account.
I HAVE NO insurance with you please stop all debit orders.
This is getting out of hand.
After logging a call. You knowing that it is **********. But i get more debit orders off of my account.
How does this work.??
Now i have to phone in again.???
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francois O's update10 Mar 2022, 07:19
Reviewer Update
Good day Budget team,
I am unhappy to say that there was yet another debit order off of my account.
I HAVE NO insurance with you please stop all debit orders.
This is getting out of hand.
After logging a call. You knowing that it is **********. But i get more debit orders off of my account.
How does this work.??
Now i have to phone in again.???
I am unhappy to say that there was yet another debit order off of my account.
I HAVE NO insurance with you please stop all debit orders.
This is getting out of hand.
After logging a call. You knowing that it is **********. But i get more debit orders off of my account.
How does this work.??
Now i have to phone in again.???
Budget Insurance's replyOfficial
10 Mar 2022, 08:28Hi Francois
Kindly note that we are currently busy with investigations and will be in contact with you to discuss further.
Kind Regards,
The Budget Team
Kindly note that we are currently busy with investigations and will be in contact with you to discuss further.
Kind Regards,
The Budget Team
Budget Insurance's reply10 Mar 2022, 08:28
Official
Hi Francois
Kindly note that we are currently busy with investigations and will be in contact with you to discuss further.
Kind Regards,
The Budget Team
Kindly note that we are currently busy with investigations and will be in contact with you to discuss further.
Kind Regards,
The Budget Team
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francois O's updateReviewer Update
10 Mar 2022, 08:36So i should just sit back and be okay with money going off of my account.?
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francois O's update10 Mar 2022, 08:36
Reviewer Update
So i should just sit back and be okay with money going off of my account.?