MO
Mark O'Connor
1 reviews | Active since Aug 2011
19 Jun 2015, 12:10
Unhelpful call centre
I've phoned through on 3 occasions to lodge a claim, I've asked the call centre to return my call and have had no positive response as a 15 minute call seems excessive to lodge a claim for a broken dishwasher! Promises of returning my call \3 times a day at different times"was a lie"
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Replies (1)
Budget Insurance's replyOfficial
19 Jun 2015, 12:32Hello Pirateman,
Thank you for posting this matter so that we can investigate.
We have been unable to contact you. We can confirm a customer relations specialist left a voicemail with contact details so that we can assist with this matter.
Apologies for the inconvenience caused.
Kind Regards
The Budget Insurance Team
Thank you for posting this matter so that we can investigate.
We have been unable to contact you. We can confirm a customer relations specialist left a voicemail with contact details so that we can assist with this matter.
Apologies for the inconvenience caused.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply19 Jun 2015, 12:32
Official
Hello Pirateman,
Thank you for posting this matter so that we can investigate.
We have been unable to contact you. We can confirm a customer relations specialist left a voicemail with contact details so that we can assist with this matter.
Apologies for the inconvenience caused.
Kind Regards
The Budget Insurance Team
Thank you for posting this matter so that we can investigate.
We have been unable to contact you. We can confirm a customer relations specialist left a voicemail with contact details so that we can assist with this matter.
Apologies for the inconvenience caused.
Kind Regards
The Budget Insurance Team