PN
Prince N
1 reviews | Active since Aug 2018
07 Oct 2019, 09:15
Unhappy with the insurance and frustrated #budgetinsurance
My team and have been looking at the negative comments on budget Insurance and we have seen a common trend of similar situations. Some people are happy and some people are so upset like me.
1.my phone got snatched by the robot as I was talking with the loss adjuster 2. Ive been waiting for too long and this is frustrating me because I dont know what to do.
My accident happened on the 24th of August and today it's the 7th of October
Im still waiting for my claim to be processed. It is over 30 days now budget is paying companies to investigate my claim and their loss adjuster is too busy to attend my calls. I was having this conversation with lady zamar and my team. All we want to know is if they are paying me or rejecting my claim.
Helpful (0)
Replies (7)0
Replies (7)
Budget Insurance's replyOfficial
07 Oct 2019, 10:29Hi Prince,
We acknowledge receipt of your complaint.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
The Budget Insurance Team.
Budget Insurance's reply07 Oct 2019, 10:29
Official
Hi Prince,
We acknowledge receipt of your complaint.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
The Budget Insurance Team.
PN
Prince N's updateReviewer Update
07 Oct 2019, 10:33My claim has been rejected because I was speeding at the time of incident. However I did alert the assessor of the reason of speeding and still the insurance had rejected my claim because of their laws
PN
Prince N's update07 Oct 2019, 10:33
Reviewer Update
My claim has been rejected because I was speeding at the time of incident. However I did alert the assessor of the reason of speeding and still the insurance had rejected my claim because of their laws
Budget Insurance's replyOfficial
07 Oct 2019, 10:46Hi Prince,
We have escalated your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We have escalated your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply07 Oct 2019, 10:46
Official
Hi Prince,
We have escalated your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We have escalated your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
PN
Prince N's updateReviewer Update
07 Oct 2019, 11:49I'm very unhappy with the result of the claim. My claim is rejected because of speeding. how can i control a speed if I'm being followed in the middle of the night. All I could think of is my safety and driving away.
PN
Prince N's update07 Oct 2019, 11:49
Reviewer Update
I'm very unhappy with the result of the claim. My claim is rejected because of speeding. how can i control a speed if I'm being followed in the middle of the night. All I could think of is my safety and driving away.
Budget Insurance's replyOfficial
07 Oct 2019, 12:24Hi Prince,
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply07 Oct 2019, 12:24
Official
Hi Prince,
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
PN
Prince N's updateReviewer Update
23 Oct 2019, 16:04Hello budget, thank you for everything. May I please get my lights lights. Could you also repair my sound system please. No one has contacted me.
PN
Prince N's update23 Oct 2019, 16:04
Reviewer Update
Hello budget, thank you for everything. May I please get my lights lights. Could you also repair my sound system please. No one has contacted me.
Budget Insurance's replyOfficial
23 Oct 2019, 16:30Hi Prince,
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply23 Oct 2019, 16:30
Official
Hi Prince,
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Your matter has been escalated to our service team to look into. Our team will make contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.