DP
Denise P

1 reviews | Active since Nov 2012

10 Aug 2016, 13:48

Unhappy with services

<p>I would just like to bring to your attention of how unhappy I am with your services.</p> <p> </p> <p>I pay a large amount on my insurance EVERY MONTH and paid a large access fee towards the repairs of my vehicle at Auto Magic Parow.</p> <p> </p> <p>I would never recommend clients to Auto Magic Parow as they didn’t repair my car the way it should be repaired.</p> <p> </p> <p>Waited for my car for 3 weeks without any courtesy car and both times they told me my car was done it wasn’t so I left my car there.</p> <p> </p> <p>Received my car Friday 05/08/2016 and still not fixed properly.. (the tint of window is different shade and they messed spray on the window, door that they told me they took off is not aligned.)</p> <p> </p> <p>I have phoned budget numerous times and can’t get hold of the assessor.</p> <p> </p> <p>I am not happy with how I am being treated and will take this matter further.</p> <p> </p>

0
Replies (1)
Budget Insurance
Budget Insurance's reply10 Aug 2016, 15:05
Official

Thank you for bringing this matter to our attention

Kindly be advised that we have now escalated the matter to our Repair Division to ensure the matter is investigated and also to ensure that contact is made with you within the next 24 hours regarding the way forward.

Please accept our sincere aplogy for the frustration and incovenience caused.

Kind Regards

The Budget Team