KQ
Khanya Q
1 reviews | Active since Dec 2017
20 Jan 2025, 12:20
Unhappy with my first experience of Budget
They debited R607 in December, when they said they will debit pro-rata amount of R323. I reversed it and we spoke that they will debit R607 now in January. They debited R897 in January that was not agreed upon. I have tried calling the company, but it rings once and goes straight to voicemail.
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Budget Insurance's replyOfficial
20 Jan 2025, 12:32Hi Khanya,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply20 Jan 2025, 12:32
Official
Hi Khanya,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team