UNHAPPY POLICY HOLDER

<p>I put a claim in FOR THE 1ST TIME with budget vechile insurance. Recieved a call this morning that the damaged to the vechile amounts to R12000.00 budget will the deduct 10% of that for heaven knows what and the access of R6150.00 then balance will then be paid out to me WITHOUT MY VECHILE BEING REPAIRED. our premiuim increase the 1st August and access was also pushed up, now when a claim gets lodged you guys offer this bull**** service</p> <p>my cover states that we are covered for acciedent damange etc. </p> <p>We have business vechile cover.</p> <p>Budget insurance this is really unacceptable and of poor taste and utter lack of customer service on your part. FIX THIS!!!!</p> <p> </p>