Unhappy customer

I'm extremely disappointed and frustrated with Budget Insurance. I recently filed a mechanical warranty claim for repairs to my vehicle turbo actuator and was shocked when they rejected my claim as they cover for a turbo assembly and the turbo actuator is part of the turbo assembly. Despite providing all the necesarry documentation ,they found a loophole to avoid paying the claim and stated that my claim was not accepted as i will not be indemnified for any components covered section of my policy. I disputed the claim and the communication throughout the process was poor. The customer service was unhelpful. I've been a loyal customer for almost 2 years and have always paid my premiums on time , but when i needed them the most , they failed to deliver. It is clear that they are more interested in collecting premiums than providing actual coverage. They've lost my trust.