ZN
Ziningi N

1 reviews | Active since Mar 2019

20 Mar 2019, 17:17

Unhappy client

I had an accident in the early hours on the 2nd of March. I had another tow guy take it to the panelbeater close by. I reported the accident on the 5th. Only today they say they want to see the place of the accident. My question is what are they going to see. Even the 'shisanyama' that I hit has been sorted. I was told that my car was a write off. It's not easy getting around without a car cause I didn't take the car hire service. The thing is it happened in Nelspruit and the guy is coming from Johannesburg on Monday.

0
Replies (6)
Budget Insurance
Budget Insurance's reply22 Mar 2019, 07:57
Official
We acknowledge receipt of your complaint. 

We will be in contact with you shortly to discuss your concerns. 
Kind Regards, 
The Budget Insurance Team. 
Budget Insurance
Budget Insurance's reply22 Mar 2019, 15:58
Official
Update:
We have attempted to contact you, without success. We will appreciate it if you can contact us back to discuss your concerns. 
Kind Regards, 
The Budget Insurance Team. 
Budget Insurance
Budget Insurance's reply22 Mar 2019, 15:59
Official
Dear Mrs Ngubane, 
You are welcome to contact me to discuss your concerns. 

Kind Regards, 
Dorothy Smit
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ZN
Ziningi N's update23 Mar 2019, 15:30
Reviewer Update
Good day Dorothy, I called your number since yesterday but couldn't get an answer. I have sent you an email
Budget Insurance
Budget Insurance's reply26 Mar 2019, 10:55
Official
Update: 
We confirm that this matter was discussed with you, thank you for allowing us to do so. 
You will be kept informed during the validation process and we do invite you to contact our Customer Relation Specialist if you require further assistance. 
Kind Regards, 
The Budget Insurance Team. 
ZN
Ziningi N's update05 Apr 2019, 22:32
Reviewer Update
I was happy with the service and that is why I went back to them after I got my replacement car.