CR
Catherine R
1 reviews | Active since Jul 2020
29 Mar 2025, 09:20
Unhappy
Budget insurance debited R932 from my account without my permission. I tried to dispute it on my app but it declined, even to stop it.I called Capitec customer services, and I was told there is a debichek from November 2024.I have never confirmed their debicheck on my phone. My car was in an accident last year July and was written off because both the air bags were blown out. I want my money back; how can a car insurance policy be on a debicheck because as a customer I am allowed to change/cancel whenever I want to?
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Budget Insurance's replyOfficial
29 Mar 2025, 09:22Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply29 Mar 2025, 09:22
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team