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Phemelo M

1 reviews | Active since Nov 2009

29 Jan 2024, 15:30

Unfriendly Call Centre Staff

I am not impressed with the call centre agent who called me. I told him that I am not on the market for an insurance quote, and what followed was harassment. The tone in his voice, as well as the demand to know why I went on the website. Yes, I went on the website, but I changed my mind, and I said I am not interested. I don't have to be interrogated for my personal decisions.

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Replies (1)
Budget Insurance
Budget Insurance's reply29 Jan 2024, 15:37
Official
Hi Phemelo, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Kind Regards, 
The Budget Team