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Phemelo M
1 reviews | Active since Nov 2009
29 Jan 2024, 15:30
Unfriendly Call Centre Staff
I am not impressed with the call centre agent who called me. I told him that I am not on the market for an insurance quote, and what followed was harassment. The tone in his voice, as well as the demand to know why I went on the website. Yes, I went on the website, but I changed my mind, and I said I am not interested. I don't have to be interrogated for my personal decisions.
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Replies (1)0
Replies (1)Budget Insurance's replyOfficial
29 Jan 2024, 15:37Hi Phemelo,
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
Budget Insurance's reply29 Jan 2024, 15:37
Official
Hi Phemelo,
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Kind Regards,
The Budget Team
