Unfairly treated by Budget Insurance

I have just had the worst experience with Budget insurance. On the 24th of December 2019, on my way to work I was in an accident. It was my right of way as the robot for me was green and the person that bumped into me hadn’t waited for the green arrow to appear for him to turn so he just took a chance and turned, not watching carefully if there’s other cars coming. I have a witness who is the person that was next to him, who says that he saw me coming and he had to wait because it was not his right of way. He has also made an affidavit at the police station stating that the person that bumped into is at fault because he saw exactly what happened. I have sent all the proof I have (accident report, witness report as well as photos of both the cars at the accident scene) but Budget insurance declined the 3rd part claim because the client **** and said the he is not at fault, if their client is not at fault and If I was then why is their client not claiming from my insurance? I am also a client of Budget insurance but I sure will be cancelling as this situation is NOT fair at all. Budget insurance is doing everything in their power not to pay the claim. It is ridiculous and frustrating, I am 6 months pregnant and I should not be stressing over this. It is so hard to get a hold of someone to help you, I was given false hope that my claim will be paid. The exact words of the agent that I spoke to after sending all the proof that she requested was, “let me work my magic”, only to come back to me saying that her hands are tied and she can’t do anything although she can also see that their client is wrong and is at fault. I just can’t believe that I am a client of budget insurance, But definitely not for long!!!!!. I don’t recommend this insurance to anyone, please don’t even consider them.