MB
Musa B
1 reviews | Active since Oct 2010
19 Oct 2015, 11:40
Unfair treatment/ Bad Customer Service
on the 15/07/2014 I had a house breaking and theft at my apartment i Ermelo and I logged a claim with the above company and my claim was rejected. And I disputed with their findings because their reasons was not valid at all. some of the question they asked me were not even relevant to my claim. The service I received from them was not fair at all after spending so many years with them.<br> <br> I receive a poor service from them because i thought they are reliable.
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Budget Insurance's replyOfficial
19 Oct 2015, 12:43Hello baloyimg,
We acknowledge receipt of your complaint.
We have noted that the matter is currently being dealt with by the Ombudsman offices. Since the matter is with the Ombudsman for Short Term Insurance we will not be able to intervene until such time that the Ombudsman for Short Term Insurance has made their recommendation on the matter.
We trust you will understand and find the above in order.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We have noted that the matter is currently being dealt with by the Ombudsman offices. Since the matter is with the Ombudsman for Short Term Insurance we will not be able to intervene until such time that the Ombudsman for Short Term Insurance has made their recommendation on the matter.
We trust you will understand and find the above in order.
Regards,
The Budget Insurance Team.
Budget Insurance's reply19 Oct 2015, 12:43
Official
Hello baloyimg,
We acknowledge receipt of your complaint.
We have noted that the matter is currently being dealt with by the Ombudsman offices. Since the matter is with the Ombudsman for Short Term Insurance we will not be able to intervene until such time that the Ombudsman for Short Term Insurance has made their recommendation on the matter.
We trust you will understand and find the above in order.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We have noted that the matter is currently being dealt with by the Ombudsman offices. Since the matter is with the Ombudsman for Short Term Insurance we will not be able to intervene until such time that the Ombudsman for Short Term Insurance has made their recommendation on the matter.
We trust you will understand and find the above in order.
Regards,
The Budget Insurance Team.