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mpho M

1 reviews | Active since Apr 2015

01 Jun 2021, 16:33

unfair

I'm saying insurance and the banks are a ****, nothing they do to assist yet its nice when they debit our money. I'm having a pre-warranty with budget I have been paying every month for this premium to me its like im saving money for unforseen problem and to them its about finding a problem they paint all policy with the same brush where by when I joined the warranty I wanted help and thinking I'm doing well for my car to be covered. when I joined there were no accessors but after claiming they bring accessors so they find a mistake for them not to pay anything. why didn't they brIng the accessor after I have joined the pre-owned warranty?

THEY TOLD ME THAT THE PROBLEM ITS A PRE DAMAGE! how did they figure that out when they do the after access with before access.

yet the warranty is a pre-owned? my car is was also a pre-owned.

so they play with us how can I figure out that the car had a problem? before buying especially a pre-owned car

the other day they cancelled my policy without my permitting and me being aware so far I got two(2/) policy numbers on one policy they assume that i have joined the warranty after the car got damaged, which is not true when i joined it was 2020 November now they cant pay out on a 2021 claim. i had more that 2 claim numbers?

0
Replies (1)
Budget Insurance
Budget Insurance's reply01 Jun 2021, 16:47
Official
Hi Mpho,

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 
 
Kind Regards,
The Budget Team