1 reviews | Active since May 2025
Unfair Claim Rejection
**Extremely Disappointed with Budget Insurance – Unfair Claim Rejection**
I am extremely disappointed with the service I’ve received from **Budget Insurance** regarding a recent **vehicle accident claim**. My vehicle suffered **structural and engine damage** due to an accident, which clearly led to a **radiator failure and subsequent engine hy****ock** – as confirmed by an **independent engineer’s report and supporting images** that I submitted.
While Budget Insurance approved and settled the structural repairs, they have **refused to cover the engine damage**, citing a **lack of maintenance** – a completely unrelated and baseless reason, especially given the fact that the **engine failure was directly caused by the accident**, not neglect.
The appointed assessor, **Kyle Daniels**, provided a report implying that the engine damage was due to maintenance issues, which contradicts the technical findings provided by my expert. This is a **clear attempt to avoid full liability**, and reflects a serious **lack of accountability and transparency** in how Budget handles legitimate claims.
It is incredibly frustrating and unacceptable that I’ve had to fight to justify damage that is plainly evident and related to the incident. I took out insurance for peace of mind, but this experience has been anything but reassuring.
I would **not recommend Budget Insurance** to anyone looking for fair and responsible service. If you're in an accident, expect to be blamed rather than supported – even with solid evidence on your side they will find an excuse not to pay out your claim.
We acknowledge the receipt of your complaint.
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge the receipt of your complaint.
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
