JM
Johanna M
1 reviews | Active since Jul 2019
06 Dec 2022, 19:03
Unauthorized debits
Budget Insurance debited my account after I cancelled my insurance contract with them.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
06 Dec 2022, 19:05Hi Johanna,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply06 Dec 2022, 19:05
Official
Hi Johanna,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's replyOfficial
06 Dec 2022, 21:15We tried contacting you on the number that ends with 887 and we were unsuccessful.
Kind Regards,
The Budget Insurance Team
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply06 Dec 2022, 21:15
Official
We tried contacting you on the number that ends with 887 and we were unsuccessful.
Kind Regards,
The Budget Insurance Team
Kind Regards,
The Budget Insurance Team
JM
Johanna M's updateReviewer Update
06 Dec 2022, 21:31Dear Budget Insurance
Please note that your team consultants called me around 20:30, the phone rang once. I tried to returned your call but the number is not going through. I contacted the call center and an automated answering machine told me that I call outside working hours.
Please note that your team consultants called me around 20:30, the phone rang once. I tried to returned your call but the number is not going through. I contacted the call center and an automated answering machine told me that I call outside working hours.
JM
Johanna M's update06 Dec 2022, 21:31
Reviewer Update
Dear Budget Insurance
Please note that your team consultants called me around 20:30, the phone rang once. I tried to returned your call but the number is not going through. I contacted the call center and an automated answering machine told me that I call outside working hours.
Please note that your team consultants called me around 20:30, the phone rang once. I tried to returned your call but the number is not going through. I contacted the call center and an automated answering machine told me that I call outside working hours.
Budget Insurance's replyOfficial
06 Dec 2022, 21:35Hi Johanna, Kindly be advised we can only call before 20:00 and not after 20:00. Please see the attachment a call was made 2 hours ago. Please be advised that you will be contacted tomorrow between 08:00 and 17:00.
Budget Insurance's reply06 Dec 2022, 21:35
Official
Hi Johanna, Kindly be advised we can only call before 20:00 and not after 20:00. Please see the attachment a call was made 2 hours ago. Please be advised that you will be contacted tomorrow between 08:00 and 17:00.