1 reviews | Active since Feb 2015
Unauthorized Debit Orders
1. Due to the terrible and pathetic service I received from Budget, I decided to cancel both my vehicle and household insurance with them in January. I received confirmation that only the vehicle insurance was cancelled and only on 28 January after the vehicle insurance debt order was returned on 20 January. <br> 2. A gentleman from Budget Insurance call me on Thursday 5 February and I telephonically confirmed with him that I cancelled both my vehicle and household insurance with Budget.<br> 3. Now budget has put through more unauthorised debit orders on my account (see attached) which has resulted that penalty fees from my bank was charged on my account as I have not made provision of the additional debit order charges to the amount of R553.58<br>
We acknowledge receipt of your complaint.
Our Customer Relations Specialist attempted to contact you on the number provided and a detailed message was left.
We would like to resolve the matter and therefore invite you to contact our Customer Relations Specialist.
Kind Regards
The Budget Insurance Team.
We acknowledge receipt of your complaint.
Our Customer Relations Specialist attempted to contact you on the number provided and a detailed message was left.
We would like to resolve the matter and therefore invite you to contact our Customer Relations Specialist.
Kind Regards
The Budget Insurance Team.
