FN
Felicity N

1 reviews | Active since Nov 2017

22 Sept 2018, 18:55

Unauthorized debit order and forced insurance on me

I was dealing with Budget Insurance in July hoping i will manage over to them but their premium was higher than my current premium so i clearly wrote back to them that i will not be moving over i am happy with my insurance with outsurance. Come the first of September they debit my account and keep sending me messages about my missed premium. Cause my account had no money as i did not make provision for the debit order i incurred bank charges and i wrote to them that i did not want their insurance as my car is now double insured. On the 21st of September they have debited my account. I want my money back, please contact me.

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Replies (1)
Budget Insurance
Budget Insurance's reply22 Sept 2018, 21:13
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.

Kind regards

The Budget Team