tB
tintswalo B
1 reviews | Active since Jun 2011
20 Mar 2019, 05:13
Unauthorized debit
21 January I cancelled a policy I took out with budget and got a condemnation it was done, on the 20 of February a debit order went of my account inspite of the cancellation.. I reversed and stopped the debit regardless of the bank charges..again this morning a debit order went of for a policy that's cancelled now with a different reference number..I want to know with whose authority to did you get to debit my account.. Whose gonna pay the bank charges..if budget don't fix this now I will report the matter to consumer ombudsperson
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Replies (2)0
Replies (2)Budget Insurance's replyOfficial
20 Mar 2019, 07:31We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Best regards,
Budget Insurance's reply20 Mar 2019, 07:31
Official
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Best regards,
Budget Insurance's replyOfficial
25 Mar 2019, 11:49Dear Mrs Bains
Kindly be advised that we have received confirmation that contact has been established and your concerns have been addressed and resolved.
Kind Regards
The Budget Team
Kindly be advised that we have received confirmation that contact has been established and your concerns have been addressed and resolved.
Kind Regards
The Budget Team
Best regards,
Budget Insurance's reply25 Mar 2019, 11:49
Official
Dear Mrs Bains
Kindly be advised that we have received confirmation that contact has been established and your concerns have been addressed and resolved.
Kind Regards
The Budget Team
Kindly be advised that we have received confirmation that contact has been established and your concerns have been addressed and resolved.
Kind Regards
The Budget Team
Best regards,
