1 reviews | Active since Dec 2016
Unauthorised Debit order
<p>I selected the 1st of every month as my preferred debit order date but for some reason,budget insurance decided to go into my accout and debit for the followig month's premium on the 27th without communicating with me,the client and all they could say when I enquired about it is that they are sorry and that I will only get my refund in seven to ten working days or I should go to my bank and reverse the debit order.</p>
As your Insurer we are well aware of the devastating effects on your financial well being should disaster strike and you do not enjoy cover due to the fact that your monthly premium was not paid.
In order to minimise the risk of this happening to our customers we have used the latest technology to analyse historical data and to identify times when customers will most likely not be able to pay their premiums, such as over holiday seasons.
A further system was then put in place to track and identify dates and times when funds will most likely be available and to deduct your premium on the identified dates.
Although this method has proved suitable for the majority of our customers we recognise that it failed to suit your particular needs.
Please accept our apology for the frustration and inconvenience caused.
Kind Regards
The Budget Team
As your Insurer we are well aware of the devastating effects on your financial well being should disaster strike and you do not enjoy cover due to the fact that your monthly premium was not paid.
In order to minimise the risk of this happening to our customers we have used the latest technology to analyse historical data and to identify times when customers will most likely not be able to pay their premiums, such as over holiday seasons.
A further system was then put in place to track and identify dates and times when funds will most likely be available and to deduct your premium on the identified dates.
Although this method has proved suitable for the majority of our customers we recognise that it failed to suit your particular needs.
Please accept our apology for the frustration and inconvenience caused.
Kind Regards
The Budget Team
As your Insurer we are well aware of the devastating effects on your financial well being should disaster strike and you do not enjoy cover due to the fact that your monthly premium was not paid.
In order to minimise the risk of this happening to our customers we have used the latest technology to analyse historical data and to identify times when customers will most likely not be able to pay their premiums, such as over holiday seasons.
A further system was then put in place to track and identify dates and times when funds will most likely be available and to deduct your premium on the identified dates.
Although this method has proved suitable for the majority of our customers we recognise that it failed to suit your particular needs.
Please accept our apology for the frustration and inconvenience caused.
Kind Regards
The Budget Team
As your Insurer we are well aware of the devastating effects on your financial well being should disaster strike and you do not enjoy cover due to the fact that your monthly premium was not paid.
In order to minimise the risk of this happening to our customers we have used the latest technology to analyse historical data and to identify times when customers will most likely not be able to pay their premiums, such as over holiday seasons.
A further system was then put in place to track and identify dates and times when funds will most likely be available and to deduct your premium on the identified dates.
Although this method has proved suitable for the majority of our customers we recognise that it failed to suit your particular needs.
Please accept our apology for the frustration and inconvenience caused.
Kind Regards
The Budget Team