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Zamokuhle Z
1 reviews | Active since Sept 2015
02 Sept 2015, 07:34
Unauthorised debit
I have my account this morning debited with R198 I have no idea why since I have my debit order running on 7th of each month. How do I budget if Budget is taking my money that does not belong to them???
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Budget Insurance's replyOfficial
02 Sept 2015, 12:04Hello ntshosholozi,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there is a dispute around the agreed deduction and commencement date, and assure you that once the sales recordings have been listened to detailed feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there is a dispute around the agreed deduction and commencement date, and assure you that once the sales recordings have been listened to detailed feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply02 Sept 2015, 12:04
Official
Hello ntshosholozi,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there is a dispute around the agreed deduction and commencement date, and assure you that once the sales recordings have been listened to detailed feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there is a dispute around the agreed deduction and commencement date, and assure you that once the sales recordings have been listened to detailed feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team