Unacceptable

<p>Hi, i have a 3rd party claim with Budget Insurance, having made numerous calls and giving them the go-ahead to repair my vehicle, i am still waiting for your panelbeaters to call me with reagrds to when i can actually have my car repaired. I was told that i will receive a call from them on Fri the 6th May 2016, then on the 10th May 2016 i was told i will definetly get a call from them during the course of the day, it is now the 11th May 10:50am and still nothing. Why do i have to run after you guys, when your client crashed into me. Already i am inconvenienced by driving a smashed car & also by the fact that you not offering me a courtesy car, now your panelbeaters also making me wait, totally unacceptable. Wonder how long it will take for the repairs if its taking them so long just to call me.</p>