1 reviews | Active since Mar 2023
TWO OPPOSITE EXPERIENCES IN ONE!!
My client in Phuthaditjhaba FS had a car accident on the 10/02/2023 but surprisingly NO ASSESSMENT DONE TO DATE.
This is an appalling type of a service, bearing in mind the following: 1. This is a lady we are talking about. 2. Safely for women in South Africa is such a great challenge as it is. 3. She is working in the rural area of Qwaqwa 4. She reports to work at 07:30 and leaves for home arround 19:00 5. She needs a transport to commute on a daily basis.
WHEN IS THE ASSESSOR GOING TO ASSESS HER CAR?
BUT I called them I came across a very decent by the name of Nokuphuwa. She is a real gift to budget I just wonder if they realize that. 1. She was the most friendly person I met in years 2. She was a good listener 3. She responded and handled our complaint to my satisfaction.
She deserves either a raise, promotion or at least a token of appreciation.
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
