Turnaround time after reporting a car insurance claim

<p>I had an accident early hours of the 25th of March 2017, of which I reported while i was still on the scene. I spoke to several consultants regarding my claim and I gave all required information. After all the calls I then went to view the status of my claim on my online profile in a few days , which firstly states that my vehicle requires an inspection ( I know for sure the inspection has been done because i went where my car is stored and asked if it has been inspected by the day I was promised by one of the consultants that it will be inspected) and they confirmed it has been inspected. The consultant from budget gave me details of the person appointed to my claim , and also the appointed person from Telesure called me on the 31st of March, and required some information regarding the accident, of which I gave all. I then again tried to view the status of my claim which is still Unfinalised, but I have already seen the calculated Excess money I will need to pay, ( i have started to budget for that already), well but i have been fustratedly checking this over and over again for atleast the outcome of the claim. I decided to be patient until the 6th of April, where I decided to try enquire online about the status of my claim (i havent received any feedback). I also sent an email to the person appointed to my claim ( A Telesure consultant) to check with him the status of my claim which hasnt responded to me yet. Now I dont want to repeatedly send emails to the appointed person (from Telesure) because like everyone else to be told same thing over and over again becomes a bit fustrating, instead I have decided to ask Budget to tell me the turnaround time for my claim. Everyday is becoming longer than it used to be for me because of the stress and fear of not knowing what is happening with my car. Can I please get some clarity on the status of my claim, today its the 10th of April and I still have no idea what is going on with my claim.</p>