TM
Thokozani M

1 reviews | Active since Feb 2017

08 Feb 2017, 13:50

tramatic experience and my insurace that made it worse

<p>i was involved in an accident, assaulted by SAPS on 23/12/2016, denied medical attention by police,my car was towed without my permission. reported the incident to my insurance Budget insurance and o located my car in one of the local towing services. on my way back home, my car was knocked again on the 31/12/2016 and i reported the second incident to my insurance, they started investigations which lasted 5 weeks.</p> <p>both my claims were could not be honoured, my insurance says i was not truthfull in my statements and i will no longer be covered even though i feel and i did everything in my power to assist and gave all the information to the best of my ability, i even gave my previous insurance letter they requested. they say the police who arrested me found open beer in my car and when i asked where in the car the beer was found they say m beeing technical, now my car has to be towed to me and my cover will be lost. there is a pending case of this incident and the results are not yet out but my insurance has already decided to stop my cover..</p> <p> </p> <p>i really need assistance and i can not afford to fix my car on my own.</p> <p>my policy no: ********** 97</p>

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Replies (2)
Budget Insurance
Budget Insurance's reply08 Feb 2017, 14:12
Official

Thank you for informing us.

We will investigate and provide you with feedback as soon as possible.

Kind Regards

The Budget insurance Team

Budget Insurance
Budget Insurance's reply21 Feb 2017, 13:34
Official

Dear Mr Mkhombe

Kindly be advised that several attempts were made to get hold of you telephonically.

We wish to advise that the matter has been reviewed and we are in agreement that the correct decision was made on the claim.

Kindly refer to the letter you received from the claims department in terms of your options of taking the matter further.

Kind Regards

The Budget Team