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nomzamo M

1 reviews | Active since Oct 2017

03 Oct 2017, 14:10

Tracking department they disappointing

yesterday i joined budget insurance and they promised me a call from tracking department never received anything so i phoned them this morning but they wont answer and if they do they keep saying "hello" and drop im really really angry for this poor services and im disappointed.

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Replies (3)
Budget Insurance
Budget Insurance's reply03 Oct 2017, 14:18
Official

Thank you for bringing this matter to our attention.

Kindly be advised that the matter will be escalated to the relevant management team and contact will be made with you during the course of the day.

Please accept our apologies for the frustration caused.

Kind Regards

The Budget team

Budget Insurance
Budget Insurance's reply03 Oct 2017, 14:22
Official

Thank you for bringing this matter to our attention.

We have escalated the request through for urgent assistance and will contact you shortly.

Please accept our apologies for the inconvenience and frustration caused.

Kind Regards,

The Budget Insurance Team

Budget Insurance
Budget Insurance's reply04 Oct 2017, 12:38
Official

Update:

We are pleased that this matter was resolved to your satisfaction.

Kind Regards,

The Budget Insurance Team.