LM
Lettie M

1 reviews | Active since Nov 2017

08 Mar 2018, 12:50

Towed car that stopped in the middle of the road.

My car was involved in accident on 24 July 2017. Got stucked in middle of freeway on the 6 February 2017. Called the assessor and advised the car to be towed to storage in Roodepoort. Since Tuesday no body contacted me whats happenning. Today called Budget not sure of department and spoke to a lady by the name of Pamela and she refered me to claims department and was promised thay they will contact me. What I need to know whats happenning with my car cause nobody is notifying me about it.

0
Replies (2)
Budget Insurance
Budget Insurance's reply08 Mar 2018, 13:35
Official

Dear Lettie

We acknowledge receipt of your complaint.

We shall make contact with you shortly to obtain more clarity regarding your complaint.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply13 Mar 2018, 09:26
Official

Dear Lettie

We have received confirmation from our Assessing Department that they are in contact with you regarding your concerns and clarity regarding the damages as a result of the breakdown has already been discussed with you.

Further confirmation regarding the balance of the damage will follow in due course.

Kind Regards

The Budget Team