Today’s follow up ...

I called two minutes after my accident; I was told I’m not covered, that I cancelled my policy in 2020. Calls got cut as I was being asked how the accident occurred and that I had to be patient because the system was acting out. That time I’m on the N1 leaving Cape Town CBD. I was on the phone for more than an hour; while on the ambulance bed; just to make sure my car is towed off. As a result I never spoke directly to any of the other drivers involved; law enforcement; ambulance and fire & rescue. I was on the phone with Budget who kept denying I was covered; when they finally admitted that I was they sent a tow truck to the N2 when I had repeated more than 10 times that I was on the N1.

Budget, please provide US with emergency services at our time of need.