VN
Vhushavhelo N

1 reviews | Active since Feb 2021

09 Feb 2021, 15:17

Tire Claim ( Disappointed)

I am so disappointed with budget. I'm fuming mad right now, such dishonesty and lies. I am writing to complain about the inadequate and unsatisfactory service I received. I submitted a claim for my two tires for which I specifically took out a policy to cover them including scratch and dent. I was only paid out R625 for damage to both tires after I submitted my receipt to them, Really budget?????? I'm so disappointed. I kindly ask you to resolve this problem at the earliest by paying me a reasonable amount. I really do hope you handle my case in a top-urgent fashion and provide an adequate solution fast.

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Replies (3)
Budget Insurance
Budget Insurance's reply09 Feb 2021, 15:36
Official
 Hi Vhushavhelo Nemurangoni,


We would like to apologize for the service you have received.

We will escalate your matter to our team to look into. They will contact you with feedback.

Kind Regards,
The Budget Team

VN
Vhushavhelo N's update10 Feb 2021, 09:49
Reviewer Update
Still waiting for your call budget
Budget Insurance
Budget Insurance's reply10 Feb 2021, 11:01
Official
Hi Vhushavhelo,

Your matter has been escalated to the relevant team to investigate. 

They will be in contact with you. 

Kind Regards
The Budget Team