NH
Nigel H

1 reviews | Active since Dec 2020

20 Feb 2024, 10:56

Time to contact the ombudsman

My claim has been declined even though I've jumped through all the hoops they've put me through, I've even gone as far as to contact the disputes department. Due to this, I'm going to be contacting the Ombudsman concerning this.

0
Replies (3)
Budget Insurance
Budget Insurance's reply20 Feb 2024, 11:05
Official
Hi Nigel, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
NH
Nigel H's update20 Feb 2024, 12:22
Reviewer Update
Response at 11:05
Time now: 12:21

Still no contact. Interesting...
Budget Insurance
Budget Insurance's reply20 Feb 2024, 12:33
Official
Hi Nigel,

We apologise for the delay however the relevant department has been notified and you will be contacted.

Kind Regards, 
The Budget Team