AJ
Adriaan J

1 reviews | Active since Jan 2018

20 Jan 2018, 09:45

Time frame for a claim to be approved

Hi i would like to know how long does it take for a claim to be processed? Last week saterday(13/01/18) on my way to work got trouble with my left front tyre. That caused damage to my left front headlight, fender, bumper as well as liner in wheel space attached to car. After i phone budget they scheduled an assessment at easyway assesment centre in hunters retreat for Tuesday(16/01/18). Done that and today 3days after the assesment not once received an update (no call or email) on the process of my claim. Claim no: ********** 34/3

0
Replies (4)
Budget Insurance
Budget Insurance's reply20 Jan 2018, 10:29
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours.

Kind Regards,

The Budget Insurance Team.

AJ
Adriaan J's update20 Jan 2018, 10:40
Reviewer Update
Thank you Your soonest response will be much appreciated. Regards Ajob
AJ
Adriaan J's update22 Jan 2018, 09:38
Reviewer Update
Hi budget insurance team I would like to know how far you guys came with my claim query? Because 7days has past since i took my car for the assessment. And yet NO RESPONSE from budget car insurance. Regards A.JOB
Budget Insurance
Budget Insurance's reply22 Jan 2018, 10:44
Official

Update:

We confirm that our Claims team has been in contact with you and that the outcome of the claim was discussed with you.

Kind Regards,

The Budget Insurance Team.