1 reviews | Active since Jul 2017

03 Jul 2017, 09:33

****tiest service

<p>Hello,</p> <p>I just had ****ty conversation regarding my claim with one of your agents, who told me that my vehicle which is now a write off wont be paid out because of your client not paying his excess. Third party insurance is the driver of the other car in an accident that you caused.</p> <p>Please call me on ********** 520/ ********** 133</p> <p>What kind of **** do you guys actually do?</p>

0
Replies (3)
Budget Insurance
Budget Insurance's reply03 Jul 2017, 09:48
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your complaint.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Jul 2017, 09:56
Official

Update:

As discussed with out Customer Relation Specialist, we will conduct an investigation into your concerns and provide you with feedback herein soonest.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply11 Jul 2017, 11:01
Official

Update:

We confirm that that final outcome of the claim was discussed with you in detail. The decision will remain unchanged due to the merits of the matter.

Kind Regards,
The Budget Insurance Team.