YH
Yusuf H

1 reviews | Active since Mar 2025

27 Mar 2025, 01:42

Third-party claim

Budget Insurance is a terrible company that will stop at nothing to avoid paying claims.

We filed a third-party claim against one of their clients who caused an accident by skipping a robot. The witness who was also the first person at the scene and came to check if both parties were okay confirmed that Budget's client was at fault, but they still declined the claim. When we asked why, they ****, saying their client was at the robot first.

They also misrepresented the witness's statement when they called him to suit them. I have connected the witnesses in connection to the call Budget Insurance had with him and he said he gave them the exact scenario as in his statement. So they are clearly lying.

This company lacks morals and ethics.

What's more, their sales consultant has attempted to sell their their third-party insurance coverage on a call which I have a recording of, when I gave them the exact scenario about what happened they said they will cover such a case. I guess they engage false advertising as well because clearly they don't.

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Replies (2)
Budget Insurance
Budget Insurance's reply27 Mar 2025, 08:06
Official
Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 

Please kindly provide us with the policy number so we can assist further. 
 
 Kind Regards, 
 
The Budget Team
Budget Insurance
Budget Insurance's reply27 Mar 2025, 09:02
Official
Thank you very much.

We will escalate this issue to the relevant department for resolution.

Kind regards,

The Budget Team