MZ
Mthuli Z

1 reviews | Active since May 2024

20 May 2024, 09:43

They refused to fix the insured car

Yooh i dont know where to start i was paying for the car isurence for two years and when the car had a problem where its needed to be fixed and they refused what they say i must go to toyota and and toyota refuses and that is a new car. They also cancelled my policy without my concern.

0
Replies (2)
Budget Insurance
Budget Insurance's reply20 May 2024, 09:52
Official
Hi Mthuli, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
Budget Insurance
Budget Insurance's reply20 May 2024, 10:12
Official
Hi Mthuli,

We attempted to contact you and we were unsuccessful.

Kindly provide us with alternative contact details and a suitable time for a consultant to contact you.

Kind Regards, 
The Budget Insurance Team