They are the worst insurance ever

They are the worst insurance ever. I was in a car accident caused by one of their clients. Instead of sorting out the claim, they tell me I had to be the one calling them. I'm not even their client. They're now sending me from pillar to post requesting log books & accident reports. Just to frustrate you. They have always been known for trying every trick in the book when it comes to paying out. They are the worst insurance ever. I never want to be subjected to them ever. And their call center agents give poor service.