Theft, poor service and bad workmanship.

I have been a budget insurance customer for many years, I pay my premiums at every billing cycle and could not be more disappointed at the claims handling process.

After I informed the budget team, that the panel beaters stole items from my vehicle and the work they performed on my vehicles needed to be redone because parts are literally falling off from my vehicle, I have not had a single callback to the numerous follow ups I made with the customer service call centre, assessors and claims department. To add insult to injury, I received a mailer informing of an increase to my premiums.

I would appreciate it if you would contact me to resolve my query. I would like the repair work completed on my vehicle to a standard as a matter of priority.