KZ
Khanyisaniz Z

1 reviews | Active since Sept 2014

27 Nov 2025, 12:46

The WORST service from Budget

I had an accident on the 6th July 2025. To date I am waiting on the refund for my access which no one seems to have urgency on paying back.

It doesn’t matter that you guys gave me a BS story about fixing my front bumper which I eventually paid for out of pocket, now you’re just not paying back 13k owed to me.

This is really disappointing.

0
Replies (1)
Budget Insurance
Budget Insurance's reply27 Nov 2025, 12:48
Official
Hi Khanyisaniz, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team