jR
joseph R

1 reviews | Active since Apr 2021

03 May 2022, 12:38

the worst service ever

Budget insurance in partnership with constellation brokers. Are the worse ever I have canceled my primeim one month a go and they still debit me. I have email my broker at constellation regarding this matter one week ago but they still haven't phone me back or reply to my email. I they to phone Budget but you hold the line for hours. The worst service ever

0
Replies (3)
Budget Insurance
Budget Insurance's reply03 May 2022, 13:22
Official
Hi Joseph
  
We acknowledge receipt of your complaint.
  
Our team will be in contact with you to discuss your concerns.
  
Kind Regards, 
The Budget Insurance Team 

jR
joseph R's update06 May 2022, 14:12
Reviewer Update
It has been 3 days and you haven't contacted me at all?
Budget Insurance
Budget Insurance's reply06 May 2022, 19:25
Official
Hi Joseph,
  
We are really concerned to hear this.
  
We have escalated the matter to our broker team for urgent assistance.
  
Kind Regards, 
The Budget Insurance Team