WM
Winkie M
1 reviews | Active since May 2025
13 May 2025, 09:26
The rejected Claim
The insurance has rejected my Claim without any valid reason and they have been dealing with the matter unprofessional ,after I submitted my appeal they promised to call within the 15 working days and till today they didn’t call .
The matter was handed to Tshepo Malope and he has been not attending my calls and the insurance has been taking their monthly fee but still failing to meet their services
I am taking the matter further
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
13 May 2025, 09:30 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply13 May 2025, 09:30
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
WM
Winkie M's updateReviewer Update
13 May 2025, 09:58Good day
Please can the matter be escalated before end of business today this matter has been delayed and I have been paying money to this police .
Please can the matter be attended as soon as possible the budget Team promised to call to resolve the issues and non of them call or directed the massage to the relevant department
Please can the matter be escalated before end of business today this matter has been delayed and I have been paying money to this police .
Please can the matter be attended as soon as possible the budget Team promised to call to resolve the issues and non of them call or directed the massage to the relevant department
WM
Winkie M's update13 May 2025, 09:58
Reviewer Update
Good day
Please can the matter be escalated before end of business today this matter has been delayed and I have been paying money to this police .
Please can the matter be attended as soon as possible the budget Team promised to call to resolve the issues and non of them call or directed the massage to the relevant department
Please can the matter be escalated before end of business today this matter has been delayed and I have been paying money to this police .
Please can the matter be attended as soon as possible the budget Team promised to call to resolve the issues and non of them call or directed the massage to the relevant department
Budget Insurance's replyOfficial
13 May 2025, 12:57The matter has been escalated already, and our team will be in contact with you.
Budget Insurance's reply13 May 2025, 12:57
Official
The matter has been escalated already, and our team will be in contact with you.