The only Joy you get with budget insurance is the joy of cancelling you policy

So I called budget this morning to put in a claim for scratch and dent repairs, the so called supervisor took my call and assisted with the claim I gave her all my details only for her to tell me its declined. Now shocked I asked her how come and she stated that the dates I gave her to capture was now more than 30 days old so hears the thing I cannot comprehend with is that when I gave her the date she could have told me straight away Sir based on your date you have provided me with your claim is going to declined so please give me earlier dates that you might have noticed the scratches on I cannot pin point a date when a scratch appeared. Clearly budget does not put the client first they just look for ways to capitalize on finding ways to reject you. I then asked to speak to someone senior only to get transferred to a lady that tells me sir you just put a claim in the morning and its declined and I'm like I know that's why I'm trying to explain myself to you so you can review the situation's finally asked them to transfer me to the cancellations department were I cancelled my policy. Budget clearly does not help clients they are just there to ***** us.