KM
Khongelani M
1 reviews | Active since Apr 2019
22 May 2025, 13:07
The must refund me for three months as I did cancel their policy
Hi, I did cancel my life insurance in March 2025 but even today they are still debt my account and even in April I did interact with them and promise refund my money. But still debiting my account. I also request my refund for three months, but nothing is happing.
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Replies (2)
Budget Insurance's replyOfficial
22 May 2025, 13:26 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Please kindly provide us with a Policy number so that we may assist further.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Please kindly provide us with a Policy number so that we may assist further.
Kind regards,
The Budget Team
Budget Insurance's reply22 May 2025, 13:26
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Please kindly provide us with a Policy number so that we may assist further.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Please kindly provide us with a Policy number so that we may assist further.
Kind regards,
The Budget Team
KM
Khongelani M's updateReviewer Update
22 May 2025, 14:56Good day,
May you kindly receive a policy for Mr. KD Maluleke ***, you must refund me for three months the rest is fine because this policy is cancelled since 2025 March but still debit my account.
May you kindly receive a policy for Mr. KD Maluleke ***, you must refund me for three months the rest is fine because this policy is cancelled since 2025 March but still debit my account.
KM
Khongelani M's update22 May 2025, 14:56
Reviewer Update
Good day,
May you kindly receive a policy for Mr. KD Maluleke ***, you must refund me for three months the rest is fine because this policy is cancelled since 2025 March but still debit my account.
May you kindly receive a policy for Mr. KD Maluleke ***, you must refund me for three months the rest is fine because this policy is cancelled since 2025 March but still debit my account.