SR
Siphiwe R
1 reviews | Active since Nov 2019
01 Apr 2026, 03:46
The collections department clearly does not double check
Earlier this month I renewed my service plan with Budget and a new debit order was created. The agent did not close the old one. Now I am debited twice and even doubt that I will be refunded.
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
01 Apr 2026, 10:59Good day Siphiwe,
We're sorry to hear about this and will escalate it to our team who will be in touch with you as soon as possible.
Kind Regards,
The Budget Team.
We're sorry to hear about this and will escalate it to our team who will be in touch with you as soon as possible.
Kind Regards,
The Budget Team.
Budget Insurance's reply01 Apr 2026, 10:59
Official
Good day Siphiwe,
We're sorry to hear about this and will escalate it to our team who will be in touch with you as soon as possible.
Kind Regards,
The Budget Team.
We're sorry to hear about this and will escalate it to our team who will be in touch with you as soon as possible.
Kind Regards,
The Budget Team.
SR
Siphiwe R's updateReviewer Update
01 Apr 2026, 11:06I have already called your team for 27 minutes and 70% of it on hold. A gentleman by the name of Thando said they will investigate and call me by by 10. At this I am not sure. It is disappointing to experience this after 2 years of being with this brand.
SR
Siphiwe R's update01 Apr 2026, 11:06
Reviewer Update
I have already called your team for 27 minutes and 70% of it on hold. A gentleman by the name of Thando said they will investigate and call me by by 10. At this I am not sure. It is disappointing to experience this after 2 years of being with this brand.