The agent I spoke to by name of Nkosinathi Shezi was excellent, he managed to cool me down as I was angry with Budget

The agent I spoke to by name of Nkosinathi Shezi was excellent, he managed to cool me down as I was angry with Budget. I couldn't understand why my email cancellation was not accepted and instructed to call. And on calling, I would wait for so long that I ran out of airtime on several occasions but Nkosinathi really did a good job, I was calm by the end of our discussion and he also came to my rescue by giving me a professional advice, keep it up my boy