Thank you for transforming what felt like a nightmare into a smooth and reassuring resolution in such a reasonable time

Yesterday I logged a warranty claim for my car and unfortunately my initial interaction with a consultant left me feeling as though I was being done a favour rather than receiving proper assistance. I escalated the matter to the manager, Mankwe, and Gary, who—together with Pertunia—swiftly took ownership of the situation.

They clearly explained each step of the process, kept me updated throughout, and ensured the issue was resolved within a day. My car is now being repaired, and what began as a frustrating experience has been turned into a positive one.

Thank you for transforming what felt like a nightmare into a smooth and reassuring resolution in such a reasonable time