AM
Alliah M

1 reviews | Active since Jan 2025

10 Oct 2025, 15:58

TERRIBLE SEVICE FROM BUDGET CAR INSURANCE

TERRIBLE EXPERIENCE WITH BUDGET CAR INSURANCE THEY SENT ME TO GLASS FIT AND SAID THEY WOULD REPAIR CHIP ON WINDSCREEN NOT TELLING ME IT COULD GET WORSE WHILE REPAIRING,DIDNT SIGN NO DISCLAIMER EITHER AT GLAFF FIT , FROM' A CHIP THE SIZE OF A 10CENT COIN TO A LONG 600mm CRACK AND NO THEY TELL ME THERES NO GUARANTEE ON CHIPS WHAT BULL****

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Replies (2)
Budget Insurance
Budget Insurance's reply10 Oct 2025, 16:10
Official
Hi Alliah, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team
AM
Alliah M's update14 Oct 2025, 11:14
Reviewer Update
YOULL NEED TO TEAM UP WITH PROFESSIONAL COMPANIES , GLASS FIT UMGENI ROAD VERY UNPROFESSIONAL ,THE MANAGER MR KEVIN AS WELL , HIS REPAIR GUY DIDNT ADVISE THAT THE 5 CENT SIZE CHIP CAN END UP BEING A 800mm CRACK WHILE REPAIRING , NO DISCLAIMER FORM TO FILL EITHER , IF WE KNEW THIS CAN HAPPEN , WHICH IDIOT WILL GO AHEAD WITH THE REPAIR, MR KEVIN TAKES HIS TECHNICIANS SIDE IMMEDIATELY WITHOUT INVESTIGATING ,WE HAVE HIS COMMENTS ON WHATS UP -TERRIBLE ATTITUDE , ALSO THE BUDGETS REP WE SPOKE TO DIDNT AT ALL ADVISE THAT WHILE REPAIRING THE CHIP COULD END UP IN A BIG CRACK , YOULL HAVE THE PHONE CALL RECORDED ,GO LISTEN TO IT , THE ONLY THING EVERYONE IS SAYING NOW - NO GUARANTEE ??? VERY VERY UNPROFESSIONAL , WE WOULD HAVE BEEN HAPPY LIVING WITH THE SMALL CHIP