eL
ella L
1 reviews | Active since Aug 2019
21 May 2026, 15:58
Terrible service with Budget Insurance
I am extremely disappointed with the service we have been receiving from Budget insurance. My husband and I have have our vehicles insured with budget for about a year now and out of the blue they increase the premiums to a ridiculous amount without any indication and without any claims!!! We have canceled our insurance due to this factor, however its so disappointing how loyal clients are treated 😪
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Budget Insurance's replyOfficial
21 May 2026, 16:01Hi Ella,
Thank you for bringing this matter to our attention, and we’re truly sorry to hear about your experience. We understand your frustration and regret that you feel disappointed after being a loyal client with us.
Please be assured that we take your concerns seriously. We have escalated your query to the relevant team for further review and assistance. They will investigate the matter and provide you with detailed feedback as soon as possible.
We sincerely regret the disappointment caused and appreciate you taking the time to share your feedback with us.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we’re truly sorry to hear about your experience. We understand your frustration and regret that you feel disappointed after being a loyal client with us.
Please be assured that we take your concerns seriously. We have escalated your query to the relevant team for further review and assistance. They will investigate the matter and provide you with detailed feedback as soon as possible.
We sincerely regret the disappointment caused and appreciate you taking the time to share your feedback with us.
Kind regards,
The Budget team
Budget Insurance's reply21 May 2026, 16:01
Official
Hi Ella,
Thank you for bringing this matter to our attention, and we’re truly sorry to hear about your experience. We understand your frustration and regret that you feel disappointed after being a loyal client with us.
Please be assured that we take your concerns seriously. We have escalated your query to the relevant team for further review and assistance. They will investigate the matter and provide you with detailed feedback as soon as possible.
We sincerely regret the disappointment caused and appreciate you taking the time to share your feedback with us.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we’re truly sorry to hear about your experience. We understand your frustration and regret that you feel disappointed after being a loyal client with us.
Please be assured that we take your concerns seriously. We have escalated your query to the relevant team for further review and assistance. They will investigate the matter and provide you with detailed feedback as soon as possible.
We sincerely regret the disappointment caused and appreciate you taking the time to share your feedback with us.
Kind regards,
The Budget team