KR
Khetheni R

1 reviews | Active since Mar 2012

23 Feb 2015, 11:05

Terrible service with Budget Insurance.

<br> I had insure my business with Budget. <br> They broke into my business. Now when claiming , my claim could not get through.<br> The insurance was a month to month insurance - something not mentioned when applying.<br> The same person who was assist me to log my claim the same day 04 November 2014 , after 3 months coming to me that there was no funds that month of the break in, but they are still charging me monthly . And they still send an agent to confirm the damage. The information I am getting does not add up. The agent was like they get commission for rejecting the claim!!<br> I am not happy with their service. <br> And I do not see myself with them in million years.

0
Replies (1)
Budget Insurance
Budget Insurance's reply23 Feb 2015, 11:28
Official
Hello krampha,

We received your complaint.

Our Customer Relations Specialist contacted you and discussed the matter with you in detail.

We will investigate the matter and feedback will be provided to you soon.

Should you require any further assistance please do not hesitate to contact our Customer Relations Specialist.

Kind Regards
The Budget Insurance Team.